Calgary Client Services Specialist

Position: Calgary Client Services Specialist Role
Join FOSS Auto Group as a Client Services Specialist in Calgary, AB, focusing on customer support and database accuracy. Leverage your communication skills to provide exceptional service to our clients.

This role demands an enthusiastic individual to deliver exceptional support through timely communication and strategic planning for fleet needs. Responsibilities include preparing quotes, managing Salesforce relationships, and ensuring precise database updates. By collaborating with Account Managers, you'll help transition accounts and address client-specific needs.

Key Responsibilities:

• Guide clients through inquiries with effective communication

• Prepare new vehicle orders and reports accurately

• Proactively track cases via Salesforce

• Facilitate client meetings and training sessions

• Identify inefficiencies and implement cost-saving measures

Requirements:

• 3-5 years in customer service positions

• Proficient in Salesforce and MS Office Suite

• Strong analytical skills and attention to detail

• Professional phone manners and positive attitude

• Previous experience in automotive leasing is a plus

Utilize your skills to ensure client satisfaction and support at FOSS Auto Group in Calgary.
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