Calgary LTL Customer Service Evening Shift

Enhance your customer service skills in Calgary with a leading transportation firm as a Customer Service Representative for LTL services. This evening shift role ensures timely assistance to clients and effective issue resolution.

As a Customer Service Representative, you will engage with clients to address inquiries and manage their accounts. This position requires adeptness in handling various customer requests and creating freight bills while showcasing strong problem-solving abilities. Experience in an office environment and proficiency with Microsoft Office tools are crucial for success in this role.

Key Responsibilities:

• Handle customer inquiries and complaints efficiently

• Process necessary freight bills and orders quickly

• Manage customer accounts and update details accurately

• Answer calls while coordinating between departments

• Direct unresolved issues to the appropriate resources

Requirements:

• Minimum of 1 year working in an office is essential

• Previous experience in customer service is mandatory

• Excellent spoken and written communication skills

• Strong organizational skills with detail focus

• Proficient in Microsoft Office, particularly with Outlook

Become a vital part of a customer-focused team committed to excellence.
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