More jobs:
Trust Customer Experience Trainee
Job in
Calgary, Alberta, D3J, Canada
Listed on 2026-06-20
Listing for:
TD
Apprenticeship/Internship
position Listed on 2026-06-20
Job specializations:
-
Customer Service/HelpDesk
Customer Success Mgr./ CSM, HelpDesk/Support, Client Relationship Manager, Customer Service Rep
Job Description & How to Apply Below
Drive customer success as a Customer Experience Trainee with TD in Calgary, Alberta. This role combines leadership with exceptional service, ensuring memorable customer experiences.
As part of TD Canada Trust, this position offers immersive training in managing teams and fostering customer relationships. You will oversee compliance, support frontline staff, and enhance service delivery while promoting team effectiveness within the branch environment.
Key Responsibilities:
• Lead team mentoring for customer service excellence
• Support staff in resolving customer complaints
• Collaborate across departments for optimal service delivery
• Schedule and manage team compliance with policies
• Maintain branch appearance and administrative tasks
Requirements:
• Undergraduate degree or 3+ years relevant experience
• Knowledge in banking processes and operational functions
• Strong communication and time management capabilities
• Experience with software tools, including MS Office
• Mobility within assigned districts post-training
Take this opportunity to cultivate exceptional customer experiences and enhance your career at TD Canada Trust in Calgary.
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