Senior Customer Service Representative

Elevate member experiences as a Senior Customer Service Representative at Good Life Fitness in Calgary, Alberta. This full-time role focuses on motivation, communication, and customer satisfaction.

Good Life Fitness seeks a dedicated Senior Customer Service Representative to inspire members while addressing inquiries and fostering an inclusive atmosphere. Ideal candidates possess a passion for fitness, strong communication, and exceptional multitasking skills. You’ll be responsible for managing club events, inventory, and reinforcing brand marketing efforts.

Key Responsibilities:

• Motivate members to achieve fitness goals daily

• Greet and assist members with a welcoming demeanor

• Address member inquiries courteously and professionally

• Book appointments and manage member needs effectively

• Organize club events and oversee supply inventory

Requirements:

• High School diploma or in progress

• CPR certification within three months of hire

• Strong planning and organizational skills

• Passion for fitness and a positive attitude

• Commitment to diversity and inclusion initiatives

Become a key motivator at Good Life Fitness, enhancing member journeys through exceptional service.
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