Senior Group Insurance Service Representative

Become a pivotal part of CLIC's mission as the Senior Group Sales & Service Representative, specializing in client services and group insurance. This hybrid position is perfect for those passionate about client success and service delivery.

You will play a vital role in supporting distribution partners, coordinating client onboarding, and training administrators on effective plan management. Your proven expertise will help build successful client relationships, resolve complex inquiries, and promote the adoption of digital solutions for enhanced service delivery.

Your role directly impacts client satisfaction and retention.

Key Responsibilities:

• Support implementation of new group benefits business

• Conduct training and onboarding for Advisors and Sponsors

• Deliver impactful presentations for employee enrolment

• Organize workshops for product updates and features

• Respond to and resolve escalated client inquiries

Requirements:

• 2 years in Group Insurance or client service experience

• Post-secondary education in a related field is desirable

• In-depth knowledge of group benefits and insurance products

• Valid driver’s license required

• Understanding of provincial health and disability plans

Shape client relationships and drive service excellence at CLIC as a Senior Group Insurance Service Representative.
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