Overnight Client Care Specialist

Step into a rewarding full-time role as a Client Care Specialist at Calgary Animal Referral & Emergency Centre. Help pet parents feel valued and cared for during overnight shifts.

This position is perfect for organized individuals passionate about customer service and animal care. As an integral member of a dedicated team, you will serve as the first and last point of contact, ensuring clients and their pets experience exceptional service. Your ability to coordinate client needs with the medical team will be key to fostering trust and loyalty.

Key Responsibilities:

• Provide exceptional client service for pet parents

• Coordinate between clients and medical team members

• Ensure pets and families feel welcomed and valued

• Educate clients about services and procedures

• Maintain a clean and organized front desk area

Requirements:

• Experience in customer service and administrative tasks

• Ability to learn medical terminology

• Positive and nurturing attitude toward clients

• Exceptional time management and detail orientation

• Flexibility to work overnight shifts

Become a vital part of improving the lives of pets and their families at Calgary Animal Referral & Emergency Centre.
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