Bilingual Supplier Success Professional

Enhance supplier experiences at Avetta as a Bilingual Supplier Success Professional in Calgary. This hybrid role requires fluency in Spanish and English for effective communication across various platforms.

Avetta is on the lookout for a Supplier Success Professional fluent in both Spanish and English to provide top-notch support to suppliers. Working in a hybrid environment (Tues-Thu in office), you will assist suppliers with inquiries, ensure compliance, and facilitate a seamless onboarding experience. Excellent communication skills and attention to detail are essential for success in this role.

Key Responsibilities:

• Provide customer support via phone, email, and chat

• Resolve complex supplier inquiries and compliance issues

• Verify regulatory documents like insurance and safety manuals

• Accurately log interactions in Salesforce Service Cloud

• Support billing and subscription inquiries for customers

Requirements:

• Experience in customer service or call centers preferred

• Strong written and verbal communication skills

• Proficiency with PC apps and CRM systems

• Attention to detail and adaptability

• Fluency in both Spanish and English required

Utilize your bilingual skills to deliver outstanding service and support supplier success at Avetta.
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