Client Services Representative at FOSS
Job in
Calgary, Alberta, D3J, Canada
Listed on 2026-06-26
Listing for:
Royfossthornhill
Full Time
position Listed on 2026-06-26
Job specializations:
-
Customer Service/HelpDesk
CRM System, Customer Service Rep, Bilingual, Client Relationship Manager
Job Description & How to Apply Below
In this key role, you will engage with customers daily, answering inquiries and preparing vehicle orders. The position requires meticulous management of Salesforce cases, providing backup support to the team, and assisting clients in strategic fleet evaluations. Your commitment to excellence will ensure high customer satisfaction.
Key Responsibilities:
• Respond to client inquiries swiftly and accurately
• Prepare reports and manage vehicle orders
• Maintain Salesforce case tracking effectively
• Conduct client meetings and facilitate training
• Assist with cost-cutting fleet initiatives
Requirements:
• 3-5 years of experience in customer relations
• Familiarity with Salesforce and MS Office
• Ability to multitask and prioritize requests
• Strong communication proficiency in both English and French
• Initiative and enthusiasm in daily operations
Bring your expertise in customer service to FOSS Auto Group to make a positive impact in Calgary.
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