GS Client Services Representative

Position: GS Client Services Representative Role
Join GS as a Client Services Representative and be the voice of our clients. Enhance client experiences through effective communication and benefit administration support.

This role at GS requires an experienced professional with a strong background in benefits administration, specifically a minimum of five years in the industry. You’ll engage with plan advisors and administrators, coming up with innovative solutions and ensuring a seamless client experience. The focus is on relationship building, problem-solving, and effective presentation of GS’s services at client meetings.

Key Responsibilities:

• Liaise with internal teams to support clients

• Answer questions and troubleshoot issues for plan advisors

• Educate on GS processes and online tools

• Participate in client meetings and relationship-building events

• Run reports effectively using Advantage

Requirements:

• 5+ years of relevant industry experience required

• Post-secondary education is essential

• Understanding of claims processes and benefit issues

• Outstanding communication and presentation skills

• Valid driver's license is a must

Your expertise in client services and strong attention to detail will greatly benefit GS clients and partners.
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