Customer Service Representative at Alamo

Step into a full-time Customer Service Representative role at Alamo in Rocky View County, Alberta. Ideal for individuals passionate about sales with mechanical knowledge, this position offers engaging customer interaction.

Alamo is hiring a Customer Service Representative to support its inside sales team. Candidates must have experience in mechanical fields or as a Parts Person, with responsibilities including job scheduling, tracking, and comprehensive customer service. Regular hours are Monday through Friday, 8:00 AM to 4:30 PM, with potential for overtime and on-call duties.

Key Responsibilities:

• Interact professionally with customers through various channels

• Schedule, track, and complete customer job orders

• Process invoices and manage payment collections

• Work alongside Shop Managers on daily priorities

• Engage actively in Sales and Marketing initiatives

Requirements:

• Professional demeanor in customer interactions

• Strong attention to detail and problem-solving skills

• Proficient in computer use, especially Word and Excel

• Ability to learn new software tools

• Valid driver’s license with clean driving record

Utilize your customer service and mechanical expertise to drive success at Alamo.
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