Calgary Amenida Guest Services Position

Join Amenida Residences in Calgary as a Guest Services Representative and play a crucial role in our guests' comfort and satisfaction. This casual, onsite role calls for adept multitasking and stellar customer service skills.

In this position, you will directly impact guest experiences from the moment they arrive. As the first point of contact, you will facilitate smooth check-in and check-out, manage reservations, and provide assistance with any inquiries. Your proactive approach will ensure guests feel welcomed and secure during their stay.

Key Responsibilities:

• Assist guests with check-in/check-out and room assignments

• Manage incoming reservations and adjustments

• Communicate effectively to address guest needs

• Facilitate requests between guests and hotel departments

• Process payments and maintain accurate financial records

Requirements:

• High school diploma with customer service education

• At least one year in a guest service role

• Proficiency in MS Office applications

• Strong ability to multi-task and prioritize

• Completion of a background check is required

Leverage your experience at Amenida Residences to enhance guest satisfaction daily.
#J-18808-Ljbffr