Calgary Amenida Guest Services Position
Job in
Calgary, Alberta, D3J, Canada
Listed on 2026-07-04
Listing for:
Amenida Seniors Community
Full Time
position Listed on 2026-07-04
Job specializations:
-
Customer Service/HelpDesk
Bilingual, Customer Service Rep, English Customer Service -
Hospitality / Hotel / Catering
Customer Service Rep
Job Description & How to Apply Below
In this position, you will directly impact guest experiences from the moment they arrive. As the first point of contact, you will facilitate smooth check-in and check-out, manage reservations, and provide assistance with any inquiries. Your proactive approach will ensure guests feel welcomed and secure during their stay.
Key Responsibilities:
• Assist guests with check-in/check-out and room assignments
• Manage incoming reservations and adjustments
• Communicate effectively to address guest needs
• Facilitate requests between guests and hotel departments
• Process payments and maintain accurate financial records
Requirements:
• High school diploma with customer service education
• At least one year in a guest service role
• Proficiency in MS Office applications
• Strong ability to multi-task and prioritize
• Completion of a background check is required
Leverage your experience at Amenida Residences to enhance guest satisfaction daily.
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