Customer Service Specialist Westlake

Position: Customer Service Specialist with Westlake
Take the next step in your career as a Customer Service Specialist us on order processing, customer satisfaction, and complaint management.

This role, designed for 6 months to 1 year, reports directly to the Customer Service Supervisor. You will handle customer orders through various systems, ensuring that every detail is accurate. Strong communication and problem-solving skills are essential as you'll be responsible for managing customer relationships and resolving issues professionally and promptly, which is key to maintaining service excellence.

Key Responsibilities:

• Schedule orders and maintain accurate records

• Check order details for pricing and product accuracy

• Facilitate deliveries and manage inventory checks

• Communicate effectively with reps and customers

• Process credit applications as needed

Requirements:

• Bachelor’s degree or relevant customer service experience

• Excellent interpersonal skills for customer engagement

• Proficient in handling multiple tasks simultaneously

• Strong math and keyboarding skills

• Comfort working in a moderate noise office environment

Bring your skills to Westlake and make an impact in the communities we serve.
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