Hybrid Client Services

Position: Hybrid Client Services Role
Start your career in claims processing as a Claims Client Services Representative with Co‑operators, a hybrid role located in Calgary, Alberta. This full-time position focuses on inclusivity for neurodiverse candidates.

Specialisterne is proud to present this opportunity requiring strong client service skills. In this role, you will engage with clients, respond to claims inquiries, and provide necessary follow-ups in a fast-paced environment. Flexibility and critical thinking will be essential as you navigate client needs and identify opportunities for service enhancement.

Key Responsibilities:

• Ensure exceptional client service according to standards

• Manage inquiries related to claims and provide solutions

• Set up claim processes, including rentals and towing

• Recognize scenarios needing escalation to leadership

• Share feedback to optimize client interactions

Requirements:

• Minimum High School Diploma needed

• Customer service exposure recommended

• Familiarity with insurance beneficial

• Commitment to obtaining relevant licenses

• Proficient in Microsoft Office Suite

Contribute your skills in client service and problem resolution with Co‑operators, making a significant impact in the claims process.
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