On-Site Customer Service Representative

Join Mitten Building Products as a Customer Service Representative in Calgary, AB, focused on delivering exceptional service, processing orders, and generating leads alongside a dynamic team.

In this on-site role, you will manage customer interactions, process sales transactions, and collaborate with both the warehouse and sales teams. Your responsibilities include creating and managing order entries, responding to inquiries, and ensuring customer satisfaction through effective communication and problem-solving. This is a chance to thrive in a fast-paced environment with a team dedicated to customer service excellence.

Key Responsibilities:

• Create and manage order entries for customers

• Generate sales leads to develop new customer opportunities

• Identify and assess customer needs to ensure satisfaction

• Prepare daily order schedules for warehouse staff

• Collaborate with sales and warehouse teams to meet goals

Requirements:

• Completion of high school or GED required

• Proficient in MS Office Suite applications

• Strong administrative and organizational skills

• Excellent communication abilities including professionalism

• Ability to thrive in a fast-paced environment

Bring your customer-focused attitude and problem-solving skills to Mitten Building Products' dedicated team in Calgary.
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