Evening Client Services Administrator

Position: Evening Client Services Administrator Role
Support AGAT Laboratories as a Client Services Administrator during evening shifts. Provide crucial assistance to the Client Services Team to ensure timely responses to customer inquiries and administrative tasks.

In this role, you will play a key part in delivering customer support and administrative expertise. You will handle client requests—submitting orders, managing sample integrity notifications, and ensuring timely invoicing. Your focus will be on maintaining AGAT’s commitment to exceptional service while meeting the needs of the Client Services Team, including backup support and accurate communication.

Key Responsibilities:

• Assist Client Services Team with customer support

• Ensure timely completion of client requests and invoicing

• Respond to client inquiries via email and phone

• Log samples into Laboratory Information Management System

• Participate in training and audits as required

Requirements:

• Minimum 1 year in customer service roles

• Proficiency in Microsoft Office and LIMS

• Strong verbal and written communication skills

• Excellent organization and time management skills

• Detail-oriented with quality commitment

Bring your customer service experience and organizational skills to AGAT Laboratories as a Client Services Administrator.
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