Customer Solutions Coordinator at Accomsure

Drive claims processes forward with Accomsure as a Customer Solutions Coordinator. Thrive in a dynamic role focused on delivering timely solutions with empathy and strong organizational skills.

As a Customer Solutions Coordinator at Accomsure, you’ll manage claims from intake to resolution, ensuring accuracy and speed in a high-volume environment. This role emphasizes problem-solving, multitasking, and client service to effectively support policyholders in distress during catastrophic events.

Key Responsibilities:

• Own intake and progression of new claims proactively

• Resolve client inquiries on claims with efficiency and service

• Maintain accurate records and documents during processing

• Guide policyholders through temporary housing journeys

• Match clients to suitable housing solutions based on urgency

Requirements:

• 1–2 years of relevant customer service experience

• Strong organizational and multitasking skills under pressure

• Excellent verbal and written communication in English

• Proficiency in MS Office and quick learning abilities

• Proven track record of delivering client-centered solutions

Utilize your organizational strength and solution-driven mindset to ensure policyholders receive essential support promptly.
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