On-Site Customer Service Agent

Position: On-Site Customer Service Agent Role
Join Canadian North as a Customer Service Agent in Charter Operations, where your skills will enhance passenger service in an exciting airline environment. Deliver vital assistance to clients and experience northern communities firsthand.

This part-time, on-site position at Canadian North requires dedication to ensuring smooth charter flight operations. You'll check in and board passengers, manage reservations, and support Charter Coordinators. Your efficient communication and attention to detail will make a significant impact on client satisfaction.

Key Responsibilities:

• Check in and board passengers with professionalism

• Provide essential administrative support before and after flights

• Create and modify passenger reservations as needed

• Assist crew with air stairs and GPU requests

• Collaborate with team members for irregular operations

Requirements:

• High school diploma or equivalent experience

• One year of customer service experience required

• Knowledge of airline operations is beneficial

• Strong organizational skills with the ability to prioritize

• Must be available for shifts, including weekends and holidays

Bring your customer service expertise and help Canadian North connect communities across the North.
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