Automotive Service Advisor

Position: Automotive Service Advisor Role
Advance your career as an Automotive Service Advisor at Dilawri, where excellence and customer service are prioritized. Assist clients in understanding vehicle repairs and ensure their service needs are met promptly.

Join the Dilawri team, known for its culture of integrity and innovation since 1985. As a Service Advisor, you will act as the first point of contact for customers, greeting them, explaining repairs, and advising on vehicle care. Scheduling appointments and selling labor services will also be integral to your role, helping to provide a seamless customer experience.

Key Responsibilities:

• Deliver excellent customer service in the Service Department

• Greet and assist customers over the phone and in-store

• Clarify repair needs to enhance customer understanding

• Organize and schedule service appointments

• Promote and sell necessary maintenance plans

Requirements:

• CDK experience preferred for efficiency

• Strong interpersonal skills for customer relations

• Proven sales aptitude for maintenance services

• Collaborative mindset for teamwork

• Adaptable to a fast-paced service environment

Embrace the opportunity to excel in customer service and automotive care with Dilawri.
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