Experienced Automotive Service Advisor

Elevate customer service at Mount Pleasant Auto Service as an Automotive Service Advisor. This full-time role focuses on customer communication and managing vehicle maintenance needs reliably.

Mount Pleasant Auto Service is seeking a dedicated Automotive Service Advisor to support customers and technicians. You’ll be responsible for providing insightful solutions, managing inquiries, and ensuring a positive experience in our service centre. This includes the handling of appointments, repair orders, and efficient communication during service.

Key Responsibilities:

• Deliver excellent customer service and respond to inquiries

• Understand customer needs and provide complete solutions

• Manage repair order reviews and service estimates

• Act as liaison between customers and technicians

• Share improvement suggestions to enhance service efficiency

Requirements:

• One year as a service advisor preferred

• Knowledge of automotive service market trends

• Ability to work with computerized ordering systems

• Basic math and keyboarding skills required

• Valid driver's license for province of employment

Enhance the customer experience through excellent service management and communication at Mount Pleasant Auto Service.
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