Wesco Customer Service Support Specialist

Join Wesco as a Customer Service Support Specialist, where you'll drive customer satisfaction in supply chain services from Calgary, AB. This hybrid role emphasizes effective communication and problem-solving.

This position requires a high school diploma and 2-4 years of experience in customer support. You will handle customer inquiries via phone and email, resolve issues, and manage service needs. Collaboration is key, as you will work with various departments for optimal customer service delivery.

Key Responsibilities:

• Respond to customer inquiries and manage complaints

• Research and resolve customer issues efficiently

• Oversee supply chain customer order processing

• Attend daily meetings for order updates

Requirements:

• High School Degree or Equivalent required

• 2-4 years of experience in a customer service role

• Solid communication skills, both written and verbal

• Familiarity with MS Word, Excel, and Outlook

• Ability to work under pressure with attention to detail

Bring your expertise to Wesco and contribute to our commitment to exceptional customer service.
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