Onsite Call Center Agent at Rejuvenation

Rejuvenation Medical Group is seeking an Onsite Call Center Agent to deliver top-tier client support in a vibrant medical office. This fully onsite role is perfect for those passionate about customer service in the healthcare industry.

You will be responsible for addressing client inquiries, coordinating schedules, and ensuring quality interactions at every level. The position requires accurate documentation of client interactions and effective collaboration with various internal teams. Rejuvenation's commitment to employee growth means there are continuous training opportunities to develop your skills.

Key Responsibilities:

• Respond professionally to inquiries via phone and email

• Schedule and manage follow-up communications

• Document and track client concerns and interactions

• Collaborate with teams for effective problem resolution

• Maintain organized client records using EMR

Requirements:

• Experience in client service or healthcare settings

• Excellent communication and interpersonal capabilities

• Proficient with EMR and Microsoft Office Suite

• Ability to manage tasks and prioritize effectively

• Flexible availability for morning shifts from 7AM–8AM

Advance your career in client services with Rejuvenation Medical Group's dynamic team.
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