Warranty Coordinator at Trico Homes

Become a vital part of Trico Homes as a Warranty Coordinator in Calgary, AB, where customer satisfaction is paramount. Handle service requests and enhance homeowner experiences daily.

Trico Homes, a leader in home construction for over 30 years, is seeking a Service & Warranty Coordinator. This key role requires managing warranty inquiries, scheduling service appointments, and supporting trade contractors. Your contributions will directly impact the quality of service we provide to our homeowners.

Key Responsibilities:

• Follow up with homeowners on service inquiries

• Issue and manage service work orders efficiently

• Schedule warranty appointments and trade days

• Document after-hour emergencies for resolution

• Communicate with construction and sales teams regarding service policies

Requirements:

• High school diploma with two years’ customer service experience

• Strong organizational skills under pressure

• Exceptional interpersonal skills for handling sensitive issues

• Proficient in data entry and documentation accuracy

• Excellent verbal and written communication skills

Make a difference in customer experiences through timely warranty services at Trico Homes.
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