Customer Service Representative at DCCHail

Exciting full-time Customer Service Representative role at DCCHail Calgary. Provide exceptional administrative support and engage with customers in a professional environment.

This onsite position in Calgary demands a strong candidate with excellent communication skills and proficiency in Microsoft Office. You will be managing data entry tasks, responding to customer inquiries, and providing general administrative support to our team. Delivering outstanding service and maintaining effective communication are essential to your success in this role.

Key Responsibilities:

• Manage data entry, proofreading, and document formatting

• Respond to and distribute incoming communications

• Provide administrative support for various organizational functions

• Answer customer calls regarding insurance claim inquiries

• Schedule appointments and provide status updates to customers

Requirements:

• Post-Secondary Education in Business Administration preferred

• 1 year of customer service experience required

• Proficient in MS Office applications, especially Excel and Word

• Strong verbal and written communication skills

• Able to maintain confidentiality of sensitive information

Bring your administrative skills and customer service expertise to contribute to DCCHail's success in Calgary.
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