Calgary Branch Operations Supervisor

Position: Calgary Branch Operations Supervisor Role
Drive operational efficiency at Mitten Building Products in Calgary, AB as the Branch Operations Supervisor. This role calls for strong leadership in customer service and inventory management.

As the Supervisor of Branch Operations, you will ensure disciplined execution of customer service processes and branch administration standards. Your leadership will guide Customer Service Representatives and maintain effective communication across teams to enhance overall service delivery. Responsibilities also include overseeing inventory and purchase orders while ensuring satisfaction and compliance.

Key Responsibilities:

• Support and develop Customer Service teams

• Monitor compliance with operating procedures

• Approve purchase orders beyond representative authority

• Document and validate inventory transactions

• Lead resolution of service issues effectively

Requirements:

• 3-5 years in a management position within operations

• Strong planning, organizational, and decision-making skills

• Experience with ERP systems is a must

• Effective in managing operations with multiple priorities

• Proven track record in customer service excellence

Harness your operational expertise to enhance service quality at Mitten Building Products in Calgary.
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