Sales Support Administrator

Position: Sales Support Administrator Role
Elevate customer service as a Sales Support Administrator, managing inquiries and order fulfillment in a dynamic office setting.

Your role will leverage technology to streamline processes and enhance customer experiences.

We are seeking a versatile Sales Support Administrator with 1-2 years of experience in customer service or administrative roles. You will manage incoming leads, collaborate with internal teams, and ensure that all sales orders meet customer expectations. Your strong attention to detail and proficiency in Microsoft Office and AI tools will be essential for resolving customer inquiries efficiently.

Key Responsibilities:

• Answer inquiries and resolve issues promptly

• Manage and channel incoming leads to teams

• Collaborate with stakeholders for customer satisfaction

• Ensure timely follow-up on sales orders

• Coordinate with fulfillment teams for order processing

Requirements:

• 1-2 years of relevant experience

• Proficient in Microsoft Excel, Outlook, and D365

• Strong attention to detail in order management

• Excellent communication skills in English and French

• Ability to adapt to new technologies and processes

Utilize your customer service skills and technological expertise as a Sales Support Administrator to drive success.
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