Customer Service Representative

Location:

6315 36 St SE, Calgary, Alberta Canada
Customer Service Representative Responsibilities   Assist customers inside and outside a U‑Haul center with U‑Haul products and services.
Use smartphone‑based U‑Scan technology to manage rentals and inventory.
Move and hook up U‑Haul trucks and trailers.
Clean and inspect equipment on the lot, including checking fluid levels.
Answer questions and educate customers regarding products and services.
Prepare rental invoices and accept equipment returned from rental.
Install hitches and trailer wiring.
Fill propane tanks (certification offered through U‑Haul upon employment).
Drive a forklift (certification offered through U‑Haul upon employment).
Other duties as assigned.
Participate in ongoing continuous U‑Haul education through U‑Haul University.

Minimum Qualifications   Valid driver’s license and ability to maintain a good driving record.
High school diploma or equivalent.
Work Environment  The work involves moderate risks or discomforts that require special safety precautions, such as working around moving parts or machines, fumes or irritant chemicals. Protective clothing or gear, such as masks, goggles, gloves or shields, may be required.
Physical Demands  The work requires some physical exertion, such as long periods of staying stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights, and moving equipment weighing a minimum of 50 lbs, either assisted or unassisted.
Benefits   Career stability
Opportunities for advancement
Mindset App reimbursement
Gym reimbursement program
Health insurance & prescription plans (if eligible)
Paid holidays, vacation, and sick days (if eligible)
Life insurance
Met Life legal program
Met Life auto and home insurance
Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
401(k) savings plan
Employee Stock Ownership Plan (ESOP)
24‑hour physician available for kids
Dental & vision plans
Business travel insurance
Employee Assistance Program (EAP)
Life Lock identity theft protection
Critical illness / group accident insurance
Dave Ramsey’s Smart Dollar program
EEO Statement  U‑Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law. Individual accommodations are available on request for applicants participating in all aspects of the selection process. Information obtained during this process will only be shared on a need‑to‑know basis.

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