Milwaukee Tool Customer Service Rep

Join TTI at the Milwaukee Tool Factory Service Centre in Calgary as a full-time Customer Service Representative. Provide exceptional service, manage customer interactions, and assist with tool repairs and inventory.

This permanent role at TTI involves direct engagement with customers, handling counter procedures, and maintaining tool inventory. You will cultivate strong product knowledge while prioritizing in-branch repairs and managing warranty assessments. This role is ideal for proactive individuals who excel in communication and organization.

Key Responsibilities:

• Deliver best-in-class service to all customers

• Handle counter transactions and customer inquiries

• Maintain monetary transactions and tool inventory

• Conduct warranty assessments and replacements

• Manage showroom stock and merchandising

Requirements:

• High school diploma or equivalent

• Excellent business communication skills

• Strong organizational skills and attention to detail

• Outgoing personality with conflict resolution skills

• Experience with electric tools is an asset

Elevate customer satisfaction through effective service and tool knowledge at TTI in Calgary.
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