Calgary Customer Service Associate CSN

Become a vital part of CSN Collision's customer experience team as a Customer Service Specialist based in Calgary. Assist customers with inquiries, claims, and repair processes in a friendly manner.

CSN Autolab Glendeer is expanding, and we're looking for a Customer Service Specialist to join our team. This role emphasizes effective communication and thorough management of customer needs. You will ensure that all questions are addressed, and repairs are managed efficiently, contributing to customer trust and satisfaction.

Key Responsibilities:

• Address customer queries promptly and professionally

• Process payments and invoices accurately

• Schedule appointments and manage repair timelines

• Keep documentation organized and up to date

• Provide general support for office tasks

Requirements:

• Minimum 3 years of customer service experience

• Experience with automotive parts is highly desirable

• Familiarity with relevant software systems is an asset

• Must possess a valid Driver’s license

• Positive attitude and eagerness to learn

Support customers effectively and contribute to the success of CSN Collision in Calgary.
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