Calgary Customer Service Representative

Pursue your customer service passion at ATCO Energy in Calgary as a Customer Care Advisor. Engage with clients to provide tailored solutions and contribute to a positive and encouraging team environment.

In this role, you’ll focus on delivering top-notch customer support and managing inquiries effectively across various platforms. Bring your excellent communication and detail-oriented skills to ensure customers feel valued and supported during their interactions. The position offers flexible hours within a supportive community that prioritizes improving customer experiences.

Key Responsibilities:

• Provide support via phone, chat, and email to customers

• Sell and promote multiple ATCO Energy service options

• Address inquiries about energy bills and solutions

• Ensure timely resolution of customer issues and complaints

• Maintain customer accounts accurately and efficiently

Requirements:

• High School Diploma or equivalent

• Minimum 1 year of customer contact experience

• Proficient in English, both spoken and written

• Strong MS Office and keyboard skills

• Familiarity with social media and online tools

Join a motivated team and make a significant impact on customer satisfaction at ATCO Energy.
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