Customer Care Coordinator at Clayton

Enhance customer experiences as a Customer Care Coordinator with Clayton. This role focuses on managing calls, resolving issues, and organizing service requests effectively within a defined schedule.

Join Clayton as a vital team member responsible for handling customer interactions and complaints. With at least two years of related experience, you will leverage your proficiency in AS-400 and MS Office, particularly Excel, to maintain accurate records. Your excellent communication skills will ensure customer satisfaction and timely service coordination.

Key Responsibilities:

• Manage a high volume of incoming customer calls

• Handle complaints and provide suitable solutions

• Keep detailed records of customer interactions

• Coordinate service requirements efficiently

• Schedule jobs for contractors as needed

Requirements:

• High School diploma required

• Minimum of 2 years in customer care coordination

• Proficient in AS-400 and MS Office products

• Strong phone etiquette and communication skills

• Bilingual in Spanish preferred

Bring your organization, problem-solving skills, and positive attitude to make a difference at Clayton.
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