Charter Operations Customer Service Specialist

Elevate your career with Canadian North as a Customer Service Agent in Charter Operations, providing critical assistance to flights serving remote areas. Be part of a team that impacts communities daily.

In this part-time, on-site role, you'll work closely with Charter Coordinators and Operations Control. This position demands exceptional interpersonal and administrative skills, ensuring that all aspects of passenger service run seamlessly. You'll engage directly with clients, enhancing their travel experience.

Key Responsibilities:

• Manage passenger check-in and boarding procedures

• Provide administrative support for arrivals and departures

• Handle and adjust passenger reservations as needed

• Communicate with flight crews and manage flight info

• Collaborate during irregular operations for customer service

Requirements:

• High school diploma or equivalent experience

• At least one year in a customer service role

• Computer and reservation system knowledge preferred

• Ability to work independently and with discretion

• Must be able to lift up to 45 lbs continuously

Leverage your skills in customer service at Canadian North and contribute to the airline's mission of connecting communities.
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