Customer-Focused Appointment Coordinator

Become an essential part of Lexus of Calgary as our Appointment Coordinator in Calgary. Focus on customer engagement and scheduling to ensure each client receives top-notch service.

As the Appointment Coordinator, you will manage vital customer interactions at the service department. This full-time position involves answering calls, confirming appointments, and engaging customers to ensure a positive experience. Precision in record-keeping and responsiveness to service leads will be key to your success.

Key Responsibilities:

• Assist customers by scheduling service appointments

• Make follow-up calls to confirm bookings

• Collect and update crucial vehicle information

• Advise customers on warranty and service plan details

• Partner with service advisors for administrative support

Requirements:

• Required customer service experience

• Strong verbal communication skills in English

• Excellent multitasking abilities in a busy environment

• Proficient in using scheduling software

• Team player with a collaborative spirit

Elevate customer experiences through effective appointment coordination at Lexus of Calgary.
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