Onsite Guest Services Representative

Become an Onsite Guest Services Representative at Amenida Residences in Calgary, where you’ll greet guests, process transactions, and resolve inquiries. Create a welcoming environment with your customer focus.

This casual, on-call position requires handling all aspects of guest services, from check-in and payments to reservations management. You will ensure smooth communication between guests and hotel departments while providing administrative support at the front desk.

Your role is essential in delivering a satisfying experience for travelers staying at our conveniently located residence.

Key Responsibilities:

• Assist guests with check-in and payment processing

• Manage reservations and accommodate guest preferences

• Address inquiries about hotel services and nearby attractions

• Maintain cash drawer and guest records accurately

• Support team collaboration for high service standards

Requirements:

• Completed high school with basic customer service training

• One year of experience in guest services recommended

• Proficient in MS Office and handling office equipment

• Ability to multitask and work under pressure

• Willingness to work flexible shifts, including weekends

Bring your passion for hospitality and attention to detail to further enhance the guest experience at Amenida Residences.
#J-18808-Ljbffr