Amenida Residences Guest Services Associate

Join Amenida Residences in Calgary as a Guest Services Associate and enhance guest experiences through excellent service. Manage check-ins and reservations while maintaining a welcoming atmosphere.

Reporting to the Operation Manager, this casual, on-call role involves key duties such as facilitating check-ins and check-outs, managing room assignments, and addressing customer inquiries. Providing accurate information and solutions ensures guests receive top-notch service throughout their stay. A detail-oriented mindset and strong communication skills will set you apart in this position.

Key Responsibilities:

• Greet guests and assist with check-in procedures

• Process reservations, including modifications and cancellations

• Answer guest inquiries regarding services and attractions

• Maintain communication channels for guest requests

• Manage cash transactions and maintain records accurately

Requirements:

• High school diploma with customer service background

• Minimum of one year experience in similar capacity

• Proficient in MS Office with typing speed of 40wpm

• Strong ability to multi-task and prioritize effectively

• Background check completion required before hiring

Contribute to the success of Amenida Residences in Calgary by ensuring every guest feels welcomed and valued.
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