Customer Service Expert

Elevate customer satisfaction through your expertise at Jim Peplinski Capital in Calgary. This role involves ensuring a seamless customer experience while supporting a dynamic Sales team.

As a Customer Service Representative, you'll serve as a trusted connector between customers and the organization. Your proactive approach will help to maintain accurate documentation, continuity in service, and clear communication across teams, ensuring clients feel valued and understood throughout their journey.

Key Responsibilities:

• Deliver outstanding customer service consistently

• Support Sales team with critical customer interactions

• Manage essential administrative processes smoothly

• Maintain file integrity and service continuity

• Champion the customer experience with dedication

Requirements:

• 5+ years in customer service supporting a Sales environment

• Strong organizational and follow-through abilities

• Excellent communication skills, both written and verbal

• Familiarity with navigating diverse systems and workflow

• Collaborative attitude focused on team success

Bring your organizational skills and customer-first attitude to Jim Peplinski Capital in Calgary.