Customer Support Agent at Rejuvenation

Elevate client service as a Customer Support Agent at Rejuvenation Medical Group. This fully onsite role involves managing inquiries and facilitating a seamless client experience.

In this position, you will use your customer service skills to respond to client inquiries promptly and maintain communication through various channels. Your responsibilities will include documenting interactions, providing support for patient care, and respecting feedback to improve service standards. Collaboration with internal teams will play a vital role in delivering client satisfaction.

Key Responsibilities:

• Respond to client inquiries via phone, email, and chat

• Document and track interactions in EMR systems

• Assist clients in scheduling and follow-ups

• Resolve complaints and manage client feedback

• Attend training sessions to improve service quality

Requirements:

• Background in customer support or client service

• Strong communication and interpersonal skills

• Proficient in EMR software and Microsoft Office

• Highly organized with strong problem-solving abilities

• Available to work flexible hours

Foster client loyalty and operational excellence as a Customer Support Agent at Rejuvenation Medical Group.
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