Organized Service Writer

Thrive in a customer-centric environment as a Service Writer at Pro Fix Automotive Services in Calgary, Alberta. This full-time position focuses on communication, organization, and client satisfaction.

As a Service Writer, you will be the backbone of the shop's operations, engaging with clients and managing the service schedule. Your efforts will ensure smooth workflow and exceptional service delivery, from greeting customers to finalizing pick-up processes.

Key Responsibilities:

• Create a welcoming environment for all customers

• Manage incoming calls and walk-in service requests

• Efficiently run the service appointment schedule

• Build reliable estimates from diagnostic reports

• Keep technicians informed about customer priorities

Requirements:

• Excellent verbal communication skills with clients

• Highly organized and detail-oriented work ethic

• Experience multitasking in a service-oriented setting

• Positive approach and problem-solving mindset

• Basic knowledge of scheduling software and systems

Utilize your interpersonal skills and organizational talents at Pro Fix Automotive Services, where exceptional service is our mission.