Service Advisor at Inland Truck

Elevate your career with Inland Truck & Equipment as a Service Advisor in Calgary. This role emphasizes customer interactions, work order management, and parts oversight in a full-time environment.

As a Service Advisor at our Calgary Pac Lease location, you will open and close work orders, greet customers, and coordinate service schedules. Successful candidates will have truck knowledge and experience with service contract coverage. Excellent communication skills and organizational abilities are essential for managing tasks effectively and ensuring a seamless customer experience.

Key Responsibilities:

• Open and finalize repair orders accurately

• Discuss repair needs and respond to customer inquiries

• Collaborate with stakeholders to ensure high-quality service

• Order parts for repairs while managing the parts room

• Maintain warranty documentation systems and reporting

Requirements:

• High school diploma mandatory

• Minimum 2 years’ experience as a Service Advisor

• Parts or warranty experience is a plus

• Strong communication and computer skills

• Ability to manage multiple tasks efficiently

Drive customer satisfaction and operational efficiency as a key Service Advisor at Inland Truck & Equipment.