Job Description & How to Apply Below
Join Kristian Electric Ltd. as a Service Writer in Calgary, where customer relations and service management are key. Engage directly with clients and streamline service operations.
As a Service Writer at Kristian Electric, you will take charge of customer requests, schedule service, and ensure effective communication. The role supports KEL’s ongoing commitment to excellent service and includes opportunities to enhance your knowledge of our equipment and parts. This position is vital for maintaining a high level of customer satisfaction.
Key Responsibilities:
• Coordinate customer inquiries via calls and emails
• Schedule and manage service work orders efficiently
• Communicate updates to Service Technicians
• Ensure work order accuracy on labor and parts
• Assist with general customer communication and ordering
Requirements:
• 1-2 years of customer service experience required
• Solid understanding of service writing in industrial settings
• Proficient in Microsoft Office applications
• High school diploma or GED required
• A valid driver's license with clean record
Become a key player in our service department at Kristian Electric.
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