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Client Success Associate
Job Description & How to Apply Below
Elevate client success as an associate at Orennia in Calgary.
Your role will focus on fostering relationships and ensuring effective use of our innovative platform.
As a full-time Client Success Associate reporting to the VP, you will collaborate with clients to resolve issues, enhance product engagement, and create valuable solutions. Engage with teams to address client challenges in the rapidly evolving energy space, making a lasting impact on their operations.
Key Responsibilities:
• Engage in day-to-day client support and training
• Build rapport with clients to enhance active usage
• Triage and resolve technical issues efficiently
• Collaborate with teams in market analysis and product development
• Go onsite to assess and solve client problems
Requirements:
• Bachelor's degree in Computer Science or a related field
• 2-4 years of relevant experience in consulting or SaaS
• Skilled in customer relationship management
• Persistent and proactive problem solving
• Comfortable in a changing environment
Maximize client potential and drive success with Orennia's innovative platform in Calgary.
Position Requirements
10+ Years
work experience
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