Customer Support Specialist at Rejuvenation

Become a Customer Support Specialist with Rejuvenation Medical Group, delivering top-tier client service in skincare support. Address inquiries and enhance client journeys daily.

Rejuvenation Medical Group focuses on skin health and exceptional service in Alberta, British Columbia, and Ontario. In this fully onsite Call Center Agent role, you will engage clients, manage appointments, and ensure satisfaction with timely communication. This role is ideal for those passionate about healthcare and client care.

Key Responsibilities:

• Manage client inquiries through phone and email

• Schedule appointments and ensure timely follow-ups

• Track client interactions and manage feedback

• Assist in resolving complaints swiftly and professionally

• Maintain detailed client records in EMR systems

Requirements:

• Previous client service experience, ideally in healthcare

• Strong communication and interpersonal skills

• Proficient in EMR systems and Microsoft Office Suite

• Organizational skills to manage multiple priorities

• Flexible schedule availability for 7AM-8AM shifts

Leverage your customer support skills to foster client relationships and contribute to Rejuvenation's mission of exceptional care.