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Wellness Spa Front Desk Leader

Job in Calgary, Alberta, T1W, Canada
Listing for: Canadian Rocky Mountain Resorts
Full Time position
Listed on 2026-09-16
Job specializations:
  • Customer Service/HelpDesk
Job Description & How to Apply Below
Elevate client care as the Front Desk Leader at our boutique wellness spa in beautiful Canmore, Alberta. Provide exceptional customer service and ensure smooth operations.

In this role, you will manage front desk activities and lead your team in creating a tranquil atmosphere for clients. By overseeing appointment scheduling, responding to inquiries, and maintaining the spa’s ambiance, you will shape memorable experiences. Your leadership will be essential in training new staff and promoting community engagement.

Key Responsibilities:

• Greet clients warmly and provide necessary support

• Organize and monitor appointment bookings and corrections

• Respond promptly to client inquiries via various methods

• Supervise daily operations and cleanliness of the spa

• Assist with inventory management and supply ordering

Requirements:

• Strong leadership and customer service background

• Excellent communication and interpersonal skills

• Previous experience in a wellness or spa setting

• Ability to maintain organization in a tidy environment

• Proficiency in handling payments and reconciliation

Join our spa team to inspire relaxation and healing in a beautiful setting.
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