Job Description & How to Apply Below
Become a Print Service Coordinator at WBM Technologies in Calgary, Alberta, where you support our Print Solutions team by managing service requests and enhancing client satisfaction. This full-time role is vital for effective communication between our customers and technicians.
In this position, you'll utilize your organizational skills and customer service expertise to coordinate service calls and monitor request statuses. The success of this role is rooted in your proactive approach to customer support and your ability to multitask in a dynamic environment.
Key Responsibilities:
• Coordinate and monitor service requests for technicians
• Schedule technician workloads effectively
• Follow up on service requests for timeliness
• Keep customers informed of service progress
• Assist in parts ordering and material coordination
Requirements:
• Strong skills in organization and multitasking
• Exceptional verbal and written communication
• Relevant experience in dispatch or administration preferred
• Proficiency in Microsoft Office applications
• High School Diploma or equivalent (GED)
Enhance service delivery and your career potential with WBM Technologies.
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