Customer Care Administrator at PERI

Become a critical part of the PERI team as a Customer Care Administrator based in Calgary, AB. Manage order processes and communicate effectively with customers to deliver exceptional service.

Your role is crucial for facilitating the order to cash process while ensuring project details are meticulously handled. You will engage directly with both internal teams and customers, maintaining clear communication throughout. Your ability to adapt and address client needs will be essential in this fast-moving environment.

Key Responsibilities:

• Process incoming customer orders with a focus on accuracy

• Collaborate with Sales and Engineering for order management

• Generate billing and invoices with attention to detail

• Investigate and resolve order discrepancies as they arise

• Coordinate administrative project requirements efficiently

Requirements:

• Relevant educational background or equivalent experience

• Experience ranging from 1-3 years in a service role

• Customer-oriented mindset in all interactions

• Skilled in Microsoft Office Suite functionalities

• Dynamic adaptability to changes in priority and tasks

Utilize your skills in customer service and administration at PERI while helping to manage orders effectively in Calgary.