Federated Insurance Client Service

Position: Federated Insurance Client Service Role
Explore an exciting career as a Client Service Associate at Federated Insurance, where customer service excellence meets a flexible, hybrid working model. Here, you will support the Commercial Insurance Specialist in driving client success.

As an integral part of our Client Service team, you will be tasked with ensuring client needs are met through exceptional service and efficient communication. This role is ideal for someone with previous customer service experience, a keen eye for detail, and the ability to manage multiple customer inquiries effectively.

Key Responsibilities:

• Respond to high-volume customer inquiries promptly

• Support daily operations of the Commercial Insurance Specialist

• Communicate effectively with a focus on client satisfaction

• Skillfully multitask while maintaining attention to detail

• Provide outstanding service to all clients

Requirements:

• Post-secondary education from college or university

• Minimum 2 years of front-line customer service experience

• Exceptional verbal and written communication skills

• Proficiency in Microsoft Office

• A competitive, growth-oriented spirit

Seize the opportunity to impact client satisfaction while furthering your career with Federated Insurance.