Customer Service Representative at Bunzl

Join Bunzl Canada’s team as a Customer Service Representative, where you will provide exceptional service and support to customers through various channels. Utilize your communication skills to assist with products, online orders, and customer inquiries.

In this role, you will engage with clients, ensuring their needs are met while leveraging internal resources. Your responsibilities include entering accurate orders, managing administrative work, and providing simple quotes. You'll be interacting with multiple software applications, and your ability to handle escalated situations will be crucial in this fast-paced environment.

Key Responsibilities:

• Provide high-level customer service to clients

• Enter orders accurately, ensuring item pricing correctness

• Support customers on online ordering platforms

• Process full cycle sales orders from initiation to invoicing

• Respond promptly to customer inquiries and requests

Requirements:

• 1-2 years of customer service experience

• Proficient in communication and crisis management

• Ability to multitask under pressure

• Strong organizational and administrative skills

• Familiarity with Microsoft Office and Windows software

Bring your customer service expertise to Bunzl Canada and help elevate client satisfaction.