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Wellness Connection Guide

Job in Calgary, Alberta, D3J, Canada
Listing for: Pomeroy Lodging
Full Time position
Listed on 2026-10-08
Job specializations:
  • Customer Service/HelpDesk
    Recreation & Leisure, Resort/Retreat
  • Hospitality / Hotel / Catering
    Resort/Retreat
Job Description & How to Apply Below
Embark on a rewarding journey as a Wellness Connection Guide in downtown Calgary. Help guests navigate their wellness experience with seamless bookings and genuine connections.

We are seeking a Connection Guide who isn't just a reservation specialist but a pivotal figure in guests' wellness journeys. In this role, you will ensure guests find effortless access to spa and resort bookings while understanding their unique wellness goals. Your focus will be on creating enriching experiences that foster connection and renewal.

Key Responsibilities:

• Guide guests through spa bookings with care

• Make the reservation process clear and simple

• Listen to guests’ wellness preferences attentively

• Provide personalized recommendations aligned with their needs

• Maintain accurate documentation of guest interactions

Requirements:

• Experience in hospitality or wellness preferred

• Strong communication and listening skills

• Passionate about creating meaningful guest experiences

• Ability to work flexible shifts, including weekends

• Motivated by a supportive team environment

Join us to guide guests on their journey to wellness in Calgary.
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