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Fitness Studio Front Desk Manager
Job Description & How to Apply Below
Keep Rumble Boxing and PRML Social moving as an Assistant Front Desk Manager in Calgary’s busy 17th Avenue fitness community.
This hands-on position supports front desk operations in energetic boxing, strength training, sauna, and cold plunge spaces. You will welcome clients, manage bookings, answer questions, process payments, and support memberships and packages. Clear communication with trainers, instructors, and management remains central.
Key Responsibilities:- Deliver friendly, professional service that encourages customer retention
- Handle questions and complaints quickly and professionally
- Keep front desks organized, efficient, and presentable
- Communicate clearly with trainers, instructors, and management
- Identify everyday issues and escalate when needed
- Customer-focused approach during busy periods
- Ability to learn systems quickly and follow instructions
- Organized handling of check-ins, calls, questions, and sales
- Professional communication under pressure
- Flexible availability for early mornings, evenings, and weekends
Use organization, communication, and customer focus to support client experiences across Calgary’s Rumble Boxing and PRML Social locations.
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