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Customer service assistant

Job in Calgary, Alberta, T3S, Canada
Listing for: Instabox Alberta Inc
Full Time position
Listed on 2026-11-01
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep
Job Description & How to Apply Below
  • Work Term:

    Permanent
  • Work Language:

    English
  • Hours:

    37.5 hours per week
  • Education:

    No degree, certificate or diploma
  • Experience:

    1 year to less than 2 years
  • Work setting
  • Business sector
  • Retail/wholesale establishment/distribution centre
  • Tasks
  • Address customers' complaints or concerns
  • Answer inquiries and provide information to customers
  • Arrange for refunds and credits
  • Explain the type and cost of services offered
  • Issue receipts and other forms
  • Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.
  • Perform general office duties
  • Receive and log complaints
  • Receive payments
  • Sell merchandise
  • Computer and technology knowledge
  • Internet
  • MS Excel
  • MS Word
  • Adobe Illustrator
  • Adobe Photoshop
  • Transportation/travel information
  • Own transportation
  • Work conditions and physical capabilities
  • Attention to detail
  • Fast-paced environment
  • Tight deadlines
  • Personal suitability
  • Punctuality
  • Client focus
  • Efficient interpersonal skills
  • Excellent oral communication
  • Excellent written communication
  • Flexibility
  • Organized
  • Reliability
  • Team player
  • Dependability
  • Screening questions
  • Do you have experience working in this field?
  • Employment terms options
  • Morning
  • Day
  • Health benefits
  • Dental plan
  • Disability benefits
  • Health care plan
  • Vision care benefits
  • Financial benefits
  • Bonus
  • Commission
  • Group insurance benefits
  • Life insurance
  • Pension plan
  • Other benefits
  • Other benefits
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