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Job Description & How to Apply Below
Location: Banff
Customer service expertise supports the Sally Borden Fitness and Recreation Centre in this Recreation Facility Staff position beginning January 2027. Pool operations and reception duties shape daily guest experiences.
Banff Centre for Arts and Creativity seeks experienced Recreation Facility Staff for customer service at reception and throughout the facility. The position combines membership records, bookings, merchandise sales, photo identification, and pool operations. Staff enforce policies, maintain records, and respond to water contamination issues when needed.
Key Responsibilities:
Greet customers with a high level of service
Process memberships, merchandise sales, and end-of-day cash outs
Coordinate bookings and maintain data entry records
Perform pool operations, water treatment, and chemical balancing
Administer emergency first aid as required
Requirements:
Certified Pool Operator Certificate or willingness to complete the course
Current Standard First Aid, Level C CPR, AED, and oxygen qualifications
Post-secondary diploma
One to three years' experience in a similar role
Basic computer skills and flexible weekend availability
Apply customer service, pool operations, record keeping, and emergency response skills at Banff Centre’s recreation facility.
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